The result? Features that had been promised were often removed before launch. Targeted benefitsįor much of Windows history, what drove development were engineers who thought they psychically understood what users wanted but had problems building out the product to initial specifications. I find the approach used by Forrester to be better than Gartner’s TCO approach, because it balances benefits against costs rather than focusing excessively on costs. Forrester, in its Total Economic Impact study, found the OS provided a measurable boost to productivity once it was fully deployed. Windows 11 was initially plagued with incompatibilities with non-TPM-equipped PCs targeted at consumers and, unfortunately, sold to businesses during the great work-from-home catastrophe that followed COVID-19 shutdowns.īut for firms that stayed with enterprise-ready hardware, the move to Windows 11 has provided higher security, better support for newer hardware and a few other benefits. Windows 10 was, compared to earlier offerings (Windows Millennium Edition, Windows Vista, and Windows 8) a near-perfect release. Over time, Microsoft has corrected the development issues. And then, instead of ramping up support, it did the opposite: people calling for help got a busy signal instead of help, effectively destroying the excellent job the marketing team had done. It made changes between the beta and release candidates that made the final product worse than the beta. Microsoft hadn’t yet realized it needed to deal with out-of-control PC complexity and diversity. That was both the best and worst of Microsoft’s OS launches - best because the marketing team did its job so well people were lined up around the block to buy it (back then you paid for OS upgrades), worst because the development and support side screwed up the process. It’s funny, and a little sad, how Microsoft approaches new OS releases now, compared to when it brought out Windows 95. Let’s look at why it may finally be time to deploy Windows 11. Now, with Windows 11’s latest update in place, it looks as if this latest version of the OS is ready for the limelight.
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